Support

Learn American English, from A1 to C2.

Frequently asked

What language is the app in?
The interface is in Spanish: instructions, menus and explanations. English is what you learn, not what you navigate in. An English interface is planned, but it isn't there yet — so if you don't read Spanish, the app will be hard to use today.

Do I need an account?
No. You can start as a guest (“Empezar el viaje”) without signing up, and your progress is saved anyway. If you want it back on another device, you can create an account with your email and a password.

Why does the screen rotate when I enter an island?
The world plays in landscape: it needs lateral field of view and both thumbs free. The rest of the app — map, lessons, profile — stays portrait, so the screen rotates back on its own when you leave the island.

How is the microphone used?
Only to score your pronunciation: in the two speaking steps of the placement test, in the speaking exercises inside a lesson, and in Accent Mirror. Recognition happens on your device when the system allows it, and we don't store or upload your audio. You can use the app without granting it: the test replaces those steps with listening ones and tells you so. See the Privacy Policy.

How does the lighthouse exam work?
24 questions across the six skills, about 35 minutes, with one break allowed. You pass at 80%. If you don't make it, the lighthouse rests for 48 hours before you can retake it. It's graded on the server and issues a certificate with a verification code. That certificate is not an accredited exam and is not equivalent to an official one: it's our own measurement against the CEFR framework.

Does my progress sync?
Yes. Your account and progress are shared between the iOS app and the web version.

Does it work offline?
For learning, yes: all the A1→C2 content ships inside the app. A connection is needed to sync your progress, for the exam (graded on the server) and for the leaderboard.

How do I delete my data?
From inside the app: Profile → Delete account and data. It permanently deletes your account and all your progress, without going through us. If you'd rather we did it, write to support@linguaquestapp.com.